Account Deletion
Request deletion
Customers and providers can request account deletion without reinstalling the app. Email support@zomeal.in with subject ‘Zomeal account deletion’ from your contact email and include your registered phone number and whether it is a customer or provider account. You can also call +91 6370648872 for assistance.
Verification and outstanding service
We will verify account ownership through a suitable registered contact, explain any outstanding meals or settlements and help close service. Never send a password, OTP or UPI PIN by email. Request withdrawal of unused paid wallet money at the same time if needed.
What is removed and retained
We will delete or de-identify account and optional profile information that is no longer needed. Records necessary for payment reconciliation, legal obligations, fraud prevention or unresolved disputes may be retained with restricted access for the required period. We will explain any exception when responding; deletion does not erase obligations owed to you.
Other choices
You can request correction, stop promotional messages or change notification permissions without deleting the account. Contact the Zomeal Grievance Team for status or escalation.